Inscents Voodoo

The backflow inscents cones are specially designed to burn downward by being the perfect amount of hollow on the inside and shaped the perfect way. First, light the tip of the backflow incense cone, and allow the top to get glowing hot (allow 4 - 8 seconds of burning before blowing out the flame). Next, blow out the flame and allow the fragrance to release, repeat until smoke starts flowing from the bottom of the cone/hole. Finally, place the cone on top of the waterfall burner directly above the hole. It is specially designed to have a hole in the middle to allow the smoke to pass through the cone and facilitate a dramatic "pour down" smoke effect rather than rising like traditional incense cones.

Our warehouses works diligently to fulfill orders within 24-48 hours. Our partner carriers ship and deliver within 5 business days up to a maximum of 15 business days depending on the country location.

Money Back Guarantee – Product Satisfaction

Our Money Back Guarantee lasts 60 days. If 60 days have gone by since the date of   purchase, we can no longer offer an exchange.

Wrong Item Received

To be eligible for a return on wrong item received, the item must be unused and in

the same condition as the item was received. It must also be in the original packaging. 

Wrong item received can be returned within 7 days from the receipt of order.

Damaged Item Received

For damaged items, we will not require a return but proof of damaged items received is 

required. Customers shall contact our Customer Service Team to get a replacement. 

Refunds or Replacements for damaged items can be processed within 7 days from the 

receipt of the order.

Return Shipping

Shipping charges for all returns must be paid and insured by the customer, except for 

unforeseen faulty service. Customers shall be responsible for any loss or damage to the 

unit during return shipment. We do not guarantee receipt of the returned item.